Privacy Policy
This privacy policy describes how Osteria della Fontana collects, uses, and protects information when you use our online platform and services.
We collect information to provide and improve our services, such as offering traditional Italian cuisine, pasta dishes, seafood, pizza, a wine list, dessert selection, catering services, and private dining events. By using our site or engaging with our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect different types of information in connection with our site and services.
Information you provide to us: This includes information you give us directly when making a reservation, contacting us through forms on our site, signing up for newsletters, or interacting with our services. This may include your name, contact details, and any other information you choose to provide related to your booking or inquiry.
Information we collect automatically: When you visit our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referral URLs, pages viewed, and visit duration. This information helps us understand how users interact with our site and improve our service.
Information from other sources: We may receive information about you from third-party booking platforms you use to make reservations with us. This information is provided to us based on your interaction with those services, enabling us to manage your booking.
How We Use Your Data
We use the information we collect for various purposes:
To provide and manage your reservations and service requests.
To communicate with you about your bookings, inquiries, or services.
To improve and optimize our site and services, understanding user preferences and behavior.
To send you marketing communications, if you have explicitly consented to receive them.
To comply with legal obligations and protect our rights and interests.
Legal Basis for Processing
We process your personal data based on several legal grounds under applicable data protection laws:
Performance of a contract: Processing your data to manage your reservation or provide catering services is necessary for the performance of a contract with you.
Legitimate interests: We process data for our legitimate interests, such as improving our services, site security, and understanding customer preferences, provided these interests do not override your fundamental rights and freedoms.
Consent: We rely on your consent to send you marketing communications, such as newsletters about our specials or events. You can withdraw your consent at any time.
Legal obligations: We may process your data when necessary to comply with legal requirements.
Sharing Your Data
We may share your information with third parties in limited circumstances:
Service providers: We may share data with trusted third-party companies that provide services on our behalf, such as reservation management systems, website hosting, and analytics providers. These providers are contractually bound to protect your data and use it only for the purposes we specify.
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction.
We do not sell your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.
Your Rights
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to function effectively, improve user experience, and analyze site usage. Cookies are small text files stored on your device. They help us remember your preferences, understand how you use the site, and personalize content. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our site.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure.
International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ. If we transfer your data outside the European Economic Area, we will ensure appropriate safeguards are in place, such as standard contractual clauses or reliance on adequacy decisions.
Contact Information
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
Osteria della Fontana14 Via del Tritone
Rome, Lazio, 00187
Italy
Changes to This Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.